Presidente Intercontinental Cozumel Resort & Spa, An Ihg Hotel, Cozumel ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Carretera A Chankanaab Km 6.5, Cozumel, Mexico, 77600

Presidente Intercontinental Cozumel Resort & Spa is situated on the stunning island of Cozumel, renowned for its crystal-clear turquoise waters and proximity to the Cozumel Reef Marine Park. It features luxurious accommodations and unique culinary experiences, creating an exceptional getaway in the Mexican Caribbean. The resort is recognized for its large private beach and comprehensive spa services, making it a desired destination for both relaxation and adventure.

Location

Located 9.5 miles from Cozumel International Airport, the hotel is easily accessible and provides complimentary parking for guests. The surrounding area offers extensive opportunities for diving, snorkeling, and exploring ancient Mayan ruins, making it ideal for both leisure and cultural experiences. Transportation options are available to nearby attractions, enhancing the convenience for visitors.

Rooms

The hotel offers 218 well-appointed guest rooms and 36 suites that provide breathtaking views of the Caribbean Sea. Each room includes a private terrace or balcony, enhancing the serene experience of the beachside setting. Amenities such as air conditioning, a mini-bar, and complimentary Wi-Fi are standard in every accommodation.

Eat & Drink

Dining at the resort includes a variety of options, from the renowned Alfredo Di Roma Trattoria, famous for its authentic Fettuccine Alfredo, to the Mediterranean-inspired dishes at Le Cap Beach Club. Faro Blanco offers coastal specialties with stunning views over the private cove. Guests can enjoy elegant dining experiences paired with premium wines and gourmet presentations.

Leisure & Business

The resort features a 6,500-square-foot spa that specializes in indigenous therapies, alongside a fitness center open 24/7 for guest use. With multiple outdoor pools and tennis courts, guests have ample activities to choose from. The hotel's event spaces cater to all types of occasions, equipped for both corporate meetings and social gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room

Max:

4 persons

32 m²

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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Premium King Room

Max:

4 persons

40 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Classic King Room

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Cozumel 3.9 mi

Airports

Cozumel (CZM) 8.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Beautiful Pool Area

The pool area was stunning, providing a perfect relaxation spot with ample space and great temperature.view full review

Spacious Comfort

The room was impressively spacious and well-equipped, with daily bottled water provided that made my stay comfortable.view full review

Gorgeous Breakfast Views

Breakfast at the restaurant was a highlight, featuring a beautiful ocean view and a delightful buffet selection.view full review

Fun for Kids

The outdoor showers were a fun surprise, especially enjoying them with my toddler after a day at the beach.view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Diving
Snorkeling
Tennis court
Yoga class

Services

Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera A Chankanaab Km 6.5, Cozumel, Mexico, 77600

Map view

Carretera A Chankanaab Km 6.5, Cozumel, Mexico, 77600

City landmarks

Museums

Discover Mexico Park Cozumel

3500 ft

Carretera Costera Sur Km. 9

Chankanaab Beach Adventure Park

1.8 mi

Amusement Park

Dolphin Discovery Cozumel

1.6 mi

Living Underwater

3100 ft

Paradise reef

3500 ft

Museums

Cha'an Ka'an Observatory of Cozumel

1.6 mi

Cozumel Go-Carts

4400 ft

Av. Rafael E. Melgar 1a

Mayan Fiesta Rum Cake Co. & Gifts

4800 ft

Shopping Area

Mayan Plaza

1.1 mi

Shopping Area

Puerta Maya

1.4 mi

Hard Rock Cafe Cozumel

1.1 mi

SSA International Pier

Cozumel America's Cup 12 Meter Challenge

1.2 mi

California Club

1.2 mi

Beach

Uvas Beach

1.3 mi

Platino's

1.4 mi

77600 San Miguel de Cozumel

Aquadventures

1.6 mi

Lago Chancanab

1.5 mi

Dolphin Discovery

1.6 mi

Beach

Chankanaab Park

1.6 mi

Beach

The Cabana Beach

1.9 mi

Av. Rafael E. Melgar

Zoe - A Living Sea Sculpture

1.7 mi

Chankanaab National Park

1.7 mi

77600 Quintana Roo

Scuba Mau Cozumel

1.9 mi

Carr. Costera Sur Km 9. 5 Zona Hotelera Sur

Chankanaab Adventure Beach Park

3.8 mi

Calle 39 near the corner of Ave. 95 Bis Between 95 & 95 Bis. Lot 19 Col. Ampliación CTM

Jesus Es Rey

2.1 mi

Stingray Beach Free Lockers

2.1 mi

Calle 60 Sur Corner 33 & 35 San Miguel II

Cozumel Butterfly & Botanical Gardens

2.2 mi

Av. Rafael E. Melgar

Mayatlantis

2.2 mi

Beach

Corona Beach

2.4 mi

Just off the extreme southern end of Cozumel

Maracaibo Reef

2.7 mi

Nearby

Museums

Discover Mexico Park Cozumel

3500 ft

Restaurants

Alfredo di Roma

100 ft

Carretera a Chankanaab Km 6.5

Napa Grill

100 ft

Presidente Intercontinental KM 6.5 Carretera aChankanaab

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

8.8/10

Great

Rooms

8.1

Location

9.0

Service

9.1

Dining

7.9

Floyd

United States of America, May 2024

8.0/10

Staying at this hotel was a real treat! The rooms were very spacious and well-stocked with towels and grooming products, offering extra privacy and stunning views. However, there was a minor issue with dampness and a poor filtration system. The service was impeccable with a staff that made everyone feel special. The location was perfect for a relaxing stay, although the rocky beach made swimming a bit challenging. The dining options were varied but slightly overpriced. Overall, a great experience with some minor hiccups.

Rooms

8.0

The rooms were spacious, clean, and well-stocked with grooming products.

Service

9.0

The service was excellent, with a very warm and helpful staff.

Location

8.0

The location was ideal for a 10-day getaway, although swimming in the rocky beach was a bit challenging.

Dining

7.0

The dining options were good, but slightly overpriced.

Facilities

8.0

The facilities were well-maintained and offered everything needed for a comfortable stay.

Harry

United Kingdom, April 2024

9.0/10

The hotel is located in Cozumel, offering an amazing experience with countless tropical fish right off the beach, ideal for snorkeling. The rooms are spacious and modern, though some areas need air conditioning system repairs. The service is exceptional, with a dedicated team providing top-notch customer care. However, the breakfast area is boarded up without any explanation. Dining is impressive, and the facilities are well-maintained.

Rooms

8.0

The spacious and modern rooms in the old wing were quite sufficient for our family.

Service

9.0

The team at the hotel delivered exceptional customer service, going above and beyond to ensure a pleasant stay.

Location

10.0

The hotel in Cozumel is amazing with zillions of tropical fish right off the beach, perfect for snorkeling and exploring the underwater world.

Dining

9.0

The dining experience was amazing, and the breakfast surpassed expectations.

Facilities

9.0

The facilities are well-maintained and contribute to a comfortable stay.

John

United States of America, January 2024

9.0/10

My stay at the hotel was truly unforgettable. The rooms were incredibly comfortable and clean, equipped with lots of space and amenities. However, there was a slight inconvenience with the ramp issue. Throughout the day, I enjoyed the peaceful ambiance of the old wing. The location was perfection, and I found myself hardly ever leaving the property, with amazing surroundings and well-maintained facilities. Dining was lovely, although I recommend exploring other options outside the hotel for variety. Overall, a great value for money with exceptional service and stunning views.

Rooms

9.0

I was impressed by the very comfortable and clean rooms with ample space and amenities, despite the ramp issue.

Service

9.0

The staff, including the front desk, evening bellmen, housekeeping, beach staff, and grounds keepers, were all very pleasant and warm. They provided excellent suggestions for activities and were dedicated to meeting my every need.

Location

10.0

The location was ideal, offering a great variety of activities and breathtaking surroundings, perfect for snorkeling and relaxation. Close to all attractions yet secluded enough for tranquility.

Dining

8.0

The dining experience was delightful, especially the fish dishes. However, it would be beneficial to have more options for variety.

Facilities

9.0

The facilities were impressive, providing everything I needed for a relaxing and enjoyable stay.

William

United Kingdom, October 2023

8.4/10

The hotel offers spacious and tastefully decorated rooms with direct beach access and a choice of restaurants. The rooms are comfy, but some may find the decor outdated. The service is exceptionally helpful and celebrates local traditions. The location is amazing, right on the ocean shore, despite occasional flies. The dining experience is good, with a varied buffet, and the facilities are well-kept.

Rooms

8.0

The rooms were spacious and very tastefully decorated with direct beach access. They are comfy but might feel old and ugly to some.

Service

9.0

The service was very helpful, and the team, including waiters and kitchen staff, provided amazing customer service.

Location

9.0

The location is amazing, with zillions of tropical fish right off the beach, although some flies were present at times.

Dining

8.0

The dining experience was good with a varied buffet that has something for everyone. The happy hour margaritas were perfect.

Facilities

8.0

The facilities are well-maintained with a choice of restaurants and all the hotel's amenities.

Charles

United States of America, September 2023

9.6/10

My stay at the hotel was simply amazing. The rooms were pristine, overlooking a private hot tub with an open concept ensuite and closet that rivaled what I have back home. The gardens view from the lower floors was breathtaking. Everything was super clean, and I felt like I was in my own little paradise, especially at 3 pm.

Rooms

9.0

The rooms were incredibly clean and comfortable, offering a luxurious experience. The private hot tub and open ensuite were a real highlight.

Service

10.0

The service was above and beyond my expectations. From efficiently charging my credit card for the remaining balance to explaining menu items with great detail, the staff made sure every aspect of my stay was exceptional.

Location

10.0

The location of the hotel was fantastic, with two private beaches and direct access to excellent snorkeling. The staff, especially Alejandro at the Caribeno restaurant, made my experience even more memorable.

Dining

9.0

Dining at La Caribini was an absolute delight, especially the regional jams. The best meal I had during my stay. The variety and quality of the food provided until the last day exceeded my expectations.

Facilities

10.0

The facilities were impeccable, with everything meticulously clean and well-maintained. The hotel worked diligently to keep the beach clean and the lagoon swimmable.

Joseph

United Kingdom, June 2023

7.8/10

I was pleased with the hotel's welcoming service and convenient location despite some noise issues in the room and limited dining options. The friendly staff made my stay enjoyable, and the proximity to the beach added to the overall experience.

Rooms

7.0

The room I stayed in was a bit small, and there was some early morning noise due to ongoing renovations nearby. Additionally, noise from the hallway could be disruptive as sound easily carried through the concrete walls.

Service

9.0

The service I received was very welcoming and friendly. The staff made sure I had a pleasant experience and were attentive to my needs during my stay.

Location

8.0

The hotel's location was not exactly what I expected, but it was close to the harbor and offered beautiful views. It was also conveniently situated near various activities on the island.

Dining

7.0

I enjoyed a great dinner at the hotel, although the breakfast options were somewhat limited. However, the homemade marmalade was a delightful touch to the meal.

Facilities

8.0

The hotel's facilities were impressive and catered to various needs, ensuring a comfortable and convenient stay.

Michael

United Kingdom, May 2023

8.0/10

The hotel offers very comfortable and immaculate rooms, with spacious bathrooms and fresh towels and sheets. However, some rooms may have a moldy odor issue, so it's best to request a newer room to avoid this. The service is always genuinely nice and accommodating, with five-star rooms and toiletries. The location is amazing with tropical fish right off the beach, though there might be occasional disturbances from nearby activities. The dining options are varied but could improve with more vegetarian choices. Overall, it's a great choice if you value a clean and friendly stay.

Rooms

8.0

The rooms were very comfortable and spacious, with fresh linens and towels. It's recommended to avoid rooms with a moldy odor issue by requesting a newer room.

Service

9.0

The service was wonderful, the staff was professional and flexible with customizing meals. The ambience by the water adds to the pleasant experience.

Location

8.0

The location is amazing with tropical fish right off the beach, providing a beautiful setting. However, there might be occasional disturbances from nearby activities.

Dining

7.0

The dining experience offers varied options, though more vegetarian choices would be appreciated.

Facilities

8.0

The facilities provide for a pleasant stay with convenient amenities and a beautiful beachside outdoors restaurant.